This course provides you with a full introduction to the entire Amadeus system – perfect for beginners who want to get started with this GDS.

With this course, you'll be able to get to grips with Amadeus, and understand how to start using the system in your travel career, from airline reservations to car hire and hotel reservations. The platform provides automated fares and ticketing, to make it easier for you to connect your clients with the services they need.

Amadeus – Introduction is a flexible online course, meaning you can complete the lessons at your own pace.

Keen to learn as much as you can? Our Amadeus – Expert training provides all the lessons of the Introduction course, but with more detail, examples and exercises.

What you'll get through this GDS training

- Training account creation
- 6 months access to your training account
- 45 hours allocated time to complete your course within the 6 months access period
- Technical support
- Covers native commands
- PDF workbook
- Exercises in the freeform Amadeus emulator
- Access to huge database of GDS data
- Free certificate upon successful completion of the course*

Lesson plan for Amadeus - Introduction

Training Introduction
Lesson 1101-100-1 — Navigation Tutorial

Rudimentary Technology
Lesson 1101-193-2 — What is a GDS?

How to Operate the Amadeus GDS

System Basics
Lesson 2601-201-1 — What is Amadeus?
Lesson 2601-201-2 — Amadeus GDS Work Environment
Lesson 2601-201-3 — Sign In
Lesson 2601-201-4 — Sign Out
Lesson 2601-201-5 — Encode and Decode
Quiz 2601-201-1 — Questions on the Material

Timetables
Lesson 2601-202-1 — Timetable Displays, Return Timetable Displays
Quiz 2601-202-1 — Questions on the Material

Basic Flight Schedules and Availability
Lesson 2601-203-2 — Flight Availability and Return Availability
Lesson 2601-203-3 — Availability Change Entries
Lesson 2601-203-10 — Flight Schedules
Quiz 2601-203-1 — Questions on the Material

Basic Flight Information
Lesson 2601-204-1 — Basic Flight Information
Quiz 2601-204-1 — Questions on the Material

Basic Flight Reservations
Lesson 2601-205-1 — Flight Reservations from Availability
Quiz 2601-205-1 — Questions on the Material

Basic PNR Concepts
Lesson 2601-206-1 — Basic PNR Retrieval
Lesson 2601-206-2 — Basic PNR Interpretation
Quiz 2601-206-1 — Questions on the Material

Basic PNR Creation
Lesson 2601-207-1 — Required PNR Data
Lesson 2601-207-3 — Create Basic PNRs
Quiz 2601-207-1 — Questions on the Material

Advanced PNR Concepts
Lesson 2601-208-3 — PNRs with Multiple Passenger Names
Lesson 2601-208-4 — PNRs with Remarks, OSI Messages, Addresses
Lesson 2601-208-5 — PNRs with SSR Messages, Frequent Flyer Data, Seating
Lesson 2601-208-6 — PNRs with Child, Infant, Unaccompanied Minor Passenger Data
Quiz 2601-208-1 — Questions on the Material

Advanced PNR Creation
Lesson 2601-209-1 — Multiple Passenger Names
Lesson 2601-209-2 — Child and Infant Names
Lesson 2601-209-3 — Forms of Payment
Lesson 2601-209-4 — Remarks
Lesson 2601-209-5 — Messaging Overview
Lesson 2601-209-6 — OSI Messages
Lesson 2601-209-7 — Service Request SSR Messages
Lesson 2601-209-8 — Frequent Flyer Elements
Lesson 2601-209-9 — Security Information SSR Messages
Lesson 2601-209-10 — Passenger Contact SSR and OSI Messages
Lesson 2601-209-11 — Child Passenger SSR and OSI Messages
Lesson 2601-209-16 — Addresses
Quiz 2601-209-1 — Questions on the Material

Seating
Lesson 2601-210-1 — Seat Maps
Lesson 2601-210-2 — Assign Specific Seats
Lesson 2601-210-3 — Seat Assignment by Area Preference
Quiz 2601-210-1 — Questions on the Material

Itinerary Changes and Cancellations
Lesson 2601-211-1 — Cancellations
Lesson 2601-211-5 — Rebooking Flights with New Booking Code or Date
Quiz 2601-211-1 — Questions on the Material

Passenger Data Changes
Lesson 2601-212-1 — Delete Passenger Data
Lesson 2601-212-2 — Change Passenger Data
Quiz 2601-212-1 — Questions on the Material

Advanced Flight Reservations
Lesson 2601-216-1 — Direct Flight Booking
Lesson 2601-216-8 — ARNK Segments
Quiz 2601-216-1 — Questions on the Material

Basic Airline Fares and Fare Notes
Lesson 2601-301-1 — Airline Fares Overview
Lesson 2601-301-3 — Multi-Airline Fares
Lesson 2601-301-4 — Carrier-Specific Airline Fares
Lesson 2601-301-6 — Basic Airline Fare Qualifiers
Lesson 2601-301-15 — Introduction to Fare Notes
Quiz 2601-301-1 — Questions on the Material

Basic Itinerary Pricing
Lesson 2601-302-1 — Basic Itinerary Pricing
Lesson 2601-302-2 — Best Buy Itinerary Pricing
Lesson 2601-302-3 — Pricing Selection Options
Lesson 2601-302-8 — Stored Fares
Quiz 2601-302-1 — Questions on the Material

Basic Ticketing
Lesson 2601-303-1 — Basic Ticketing
Quiz 2601-303-1 — Questions on the Material

Queues
Lesson 2601-310-1 — Queue Count, Queue Placement
Lesson 2601-310-2 — Queue Access
Quiz 2601-310-1 — Questions on the Material

Reference Systems
Lesson 2601-325-2 — Help System
Lesson 2601-325-3 — The Information System (AIS)
Lesson 2601-325-4 — Miscellaneous Reference Entries
Quiz 2601-325-1 — Questions on the Material

Hotel Reservations
Lesson 2601-401-1 — Hotel Reservations Overview, Hotel Encoding and Decoding
Lesson 2601-401-2 — Hotel Location Lists
Lesson 2601-401-3 — Multi-Property Hotel Availability
Lesson 2601-401-4 — Single-Property Hotel Availability and Hotel Reservations
Lesson 2601-401-8 — Hotel Features and Hotel Pricing
Lesson 2601-401-9 — Hotel Booking Qualifiers
Quiz 2601-401-1 — Questions on the Material

Rental Car Reservations
Lesson 2601-410-1 — Encode/Decode Cars, Vehicle Type Codes
Lesson 2601-410-2 — Car Location Lists
Lesson 2601-410-3 — Multi-Company Car Availability and Rental Car Reservations
Lesson 2601-410-4 — Single-Company Car Availability and Rental Car Reservations
Lesson 2601-410-5 — Single-Company Car Availability from Multi-Company Availability
Lesson 2601-410-6 — Direct Car Availability
Lesson 2601-410-7 — Car Availability Qualifiers
Lesson 2601-410-11 — Car Rate Features and Car Terms
Lesson 2601-410-12 — Rental Car Policies
Quiz 2601-410-1 — Questions on the Material

Final Examinations
Exam 2601-998-1 — Airline Reservations
Exam 2601-998-2 — Fares and Ticketing
Exam 2601-998-3 — Hotel Reservations
Exam 2601-998-4 — Rental Car Reservations

Freeform Emulators
Emulator 2601-999-1 — Selling Platform Connect Emulator

Additional information

- You need more hours to take and pass your course? OTT offers packages of 5 or 10 additional hours that you can buy directly online!
- And if you haven’t finished your course within 6 months? Don’t worry, you can buy an extra 1 months access directly online!
- All the courses and exam are online, there is no software to install, you only need internet access!

* We are an approved reseller of the Viasinc GDS training programme and therefore we are authorised to issue certificates of completion. You need to get 85% or more to receive the certificate. Don’t forget that you can take the exam as many times as you need, so long as it is within your available training hours.

Note: We aim to process your order within 1 working day. Please allow for up to 24 hours after payment to receive your login details